Shop Info Ceramic Care GuideIt is always best practice to handle your pieces with care – as I cannot be held responsible for any future breakages. While all my ceramics are dishwasher-safe, I recommend hand-washing your new pots, as the sudden temperature changes involved with dishwashers can cause stress to items over time. Shipping and Local CollectionShipping to the UK will be sent as either 1st or 2nd Class Signed For and can take 1-4 working days to arrive. If you choose to collect your pottery, I will send you an email, so we can discuss the best time to pick it up.All items will be sent out in packaging that is either recyclable or has been reused from other deliveries.Refunds and ReplacementsCurrently, I’m only offering full refunds on items that have been damaged during delivery. However, I’ll accept returns if you are unhappy with your purchase, provided the return postage costs are paid by the buyer and the item returns in its original condition – the buyer is responsible for any loss in value.